With the holiday season in full swing, I'm certain many of our readers will be receiving some awesome tech gifts from loved ones. After that, click on “Home Efficiency” in the left-hand sidebar. The Ecobee 4 is an upgrade from the older model Ecobee 3. Monitoring ambient temperature and humidity, changing HVAC mode, changing heat or cool setpoints, changing the backlight intensity, and even sending textual messages to one or … "- Digital Trends "After testing all of the top models, we think the best smart thermostat overall is the ecobee SmartThermostat " Although in my last home the installation was as easy as swapping some wires from the old system to the new ecobee, my new home wasn't as kind … ��evC� Under my old system with a nest my heat was running on average about 4-5 hours a day. Same for when it needs the house to be cooler. �9�-6�>0 When I have the heat on, the Ecobee indicates that the "running equipment" is the fan AND heat (even though the heat is not on). In the upper-right corner is Home Efficiency, which compares how well your home retains thermal energy compared to other homes in your state using data from other Ecobee owners. You can fine tune your thermostat to get exactly what you want out of it. With my Ecobee and a new system i am seeing it running about 2-3 hours a day. However, if you open up Home IQ and there are several sections to choose from, then you’re good to go. The Nest Thermostat allows you to view its usage history as well, but it’s not nearly as in depth as the Ecobee’s usage history reports. Craig Lloyd is a smarthome expert with nearly ten years of professional writing experience. Next, click on System Monitor in the sidebar on the left-hand side. 1) Run an additional wire to use as a C from the furnace control board to the thermostat. The ecobee selects whether to heat or cool according to your settings. �u���hs���0@�,-�O�I�x�������b&���k Screen brightness, hold duration, access control, heating and cooling, can all be adjusted. EcoBee has contacts labeled acc+ and acc- that can be set up to do a wide variety of functions. �\/U���ec>����d���;�Xz�*1XHq�p�����$�A/�t�M� ϦW����������ϼ��8��P^����7#� 9�;W2M�MB��/z�{�s(iZ���-z��&+W�=&��`��2.�1��F���笓̥�T� 200 Dan Tibbs Road NW Huntsville, AL 35806. Once registered it can be removed. And in the bottom-right corner is the System Monitor, which shows you what times your HVAC system ran, what the temperature was set to, and what the outside temperature was at the time. So this is the question everyone asked me. If you see the below screen, it means that your Ecobee hasn’t been in use for long enough. I NEVER see the heat fight the cool (or vice-versa). The System Monitor shows when your HVAC system turned on and off, and it also shows the set temperature, the actual temperature in the house, and the outside temperature to compare it all with each other. The ecobee selects whether to heat or cool according to your settings. Honestly, I’ve wanted a Nest thermostat for a long time. It’s a The above article may contain affiliate links, which help support How-To Geek. If this shows up with a number you still have steps to complete on your registration. phone. The System Monitor shows when your HVAC system turned on and off, and it also shows the set temperature, the actual temperature in the house, and the outside temperature to compare it all with each other. If this shows up with a number you still have steps to complete on your registration. You can also see that the Ecobee keeps the temp right inside that 2 degree window. You can have your ecobee Smart Thermostat switch from heat to cool or from cool to heat automatically without having to do it manually. I just moved into a new home and received an early gift of an amazing ecobee smart thermostat for my new place. On this page, you’ll see your total runtime savings compared to the average savings in your state. The ecobee will work with about 95% of HVAC systems. There are two important points to note here: 1. This shows how much the weather affects the runtime of your HVAC system on any given day. It's really only been running the heat for a week or so. The local weather information isn’t showing up on my ecobee; Need more help? The new default setting is “No heat pump with auxiliary heat simultaneously.” I immediately contacted Ecobee technical support and told them what was going on. Fix the Ecobee smart thermostat's most annoying feature. To begin, go to Ecobee’s website on any computer and click “Login” at the top. All Rights Reserved. Default value is 0.5⁰F/0.3⁰C. Since we launched in 2006, our articles have been read more than 1 billion times. This is only needed for the initial setup of the integration. Ecobee offers products for home automation including smart light switches and thermostats. By only using resources when needed, smart thermostats can save you an average of 20% off your monthly heating and cooling costs. Help! ... Heat Not Responding: The system has failed to heat the home. �D����Ⱦ{���3�B8���I���e�8�c]�$.� ~����ٵ�&�n��������db)J�׈���"ɹg�����3ݱ�%�Q�(�w����`�a�j�9�}3��4^[��/܈�����"!ְ��j�0���0?����+]�j��RhԔB�0�- #���ʬ�G���"�c�H�� I installed it in June. The key feature of the Ecobee3 is the Ecobee multiple zones feature. HVAC AL #08093 REF AL #52466 If you have a heat-only system, you may notice that your thermostat has three wires—R, G, and W. In this scenario, the Power Extender Kit (PEK) is not compatible. The ecobee will work with about 95% of HVAC systems. I tried resetting the Ecobee completely to no avail. To enable this system mode, go to Main Menu > Settings > Installation Settings > Thresholds > Auto Heat/Cool and select Enable. Another cool feature of the Ecobee’s usage history is “Weather Impact”, which you can click on towards the bottom in the sidebar. One of the computer emergencies that people worry about the most is when the computer turns on, yet only shows a blank screen with nothing else happening. You go to the thermostat to adjust the temperature or change the programming, and discover the display screen is a disturbing void. Each manual contains the most widespread issues and troubleshooting instructions for them. I just moved into a new home and received an early gift of an amazing ecobee smart thermostat for my new place. When I have the heat on, the Ecobee indicates that the "running equipment" is the fan AND heat (even though the heat is not on). �L�9{R��3*q±���s��c��h�I�c���x�g��fN�T)ԡPui������Z�pk�FͯՊ�"���ù"G��y���BB1� �B�T̴fR ) ����4�S�[V�>��R��(Ģ��=�m�l,B�N{M1��LP9ޤ��V�h��[���m�ZQ�A� Cool Differential Temperature ‒ Sets minimum temperature differential before turning on the cooling. Ecobee Multiple Zones: Everything You Need To Know About Ecobee Zone Control. Tweet “Is it cold in here or is it just me?” ... as well as just a few things a professional will not only check for you but also fix in a timely matter. The red bar shows the total runtime of your HVAC system during the previous month, and the orange bar above that is an estimate of the total runtime if you kept the indoor temperature set to 72 degrees. My furnace and Ecobee is still new. Why Your Heating System Thermostat Set at 68, Won't Heat Above 65. ... we are required to ask your consent to show the content that is normally displayed here. Your ecobee API key. Below that, you can see a more descriptive breakdown based on your different Comfort Settings, and which ones are saving you more or less. As the temperature in your home reaches the Aux Heat Stage 2 Temperature Delta value, the ecobee will downgrade from stage 2 back to stage 1 to finish heating your home. My furnace and Ecobee is still new. How can I troubleshoot? The Ecobee4 multi zone is one of the main features of why the Ecobee 4 is such a good smart thermostat. The Nest Thermostat’s usage history, while pretty, is fairly basic and doesn’t provide a whole lot of other details other than total runtime. I then re-installed the Ecobee and when I turn on the heat only the fan starts up - the heat doesn't even attempt to kick on. Ecobee goes “offline” but only in the app. This means the heat is only engaged when the temperature drops below the set point by the value set here. Ecobee blacks out and becomes unresponsive, causing the house to lose heat! The ecobee will not be compatible with high-voltage systems. � ��Y[Wۺ�ϧP��*�v�{B1{A�4����� K�D�,���Z�g�/�Nⶴ��`K3��E3cߜ^5���g�ob~�;�P� b��#{�oLr���^�Ő�/�(�;��G9�:|��TP��R=}��� ם��`�х�)Ν{s�6e�`�B"R&pZg���'}%c The wiring is set to Rc, W1, Yellow to PEK, and C But i am starting to see some savings already. Although in my last home the installation was as easy as swapping some wires from the old system to the new ecobee, my new home wasn't as kind … Unfortunately, the only way to view your Ecobee’s usage history and reports is through the web interface. I installed it in June. The brand new Ecobee thermostat was somehow set to 81 degrees and climbing with no end in sight even though it was still set to 70 degrees. The Ecobee model supports 4H/2C heat pump setups, which is basically every residential heat pump. }�����q�p�U��Ӧp���pq�y~�4�=XS���P�r�r���:L.|�;fW����gvټ��ľ�n�Z�6�hx��5��O-6f�V�W8|��t)���dD�����0v�|�0�A����Ó�:]+~y"E> Next, click on Community Comparisons in the sidebar on the left-hand side. Get in touch with our support team. If you notice that the ecobee thermostat's temperature reading is slightly off or you need to adjust the reading for any other reason, you can adjust the temperature reading by +/- 10⁰ by using Temperature Correction settings. Join 350,000 subscribers and get a daily digest of news, comics, trivia, reviews, and more. His work has been published by iFixit, Lifehacker, Digital Trends, Slashgear, and GottaBeMobile. #Ecobee Binding. It needs a full month before it begins providing usage history and other information. s��s��ͬ6R�µ6�-1;xtXO�$�A�����Cl����d#�. This means i nstead of following your set schedule, your thermostat will follow the hold action until the hold is manually cancelled, or until … The ecobee will run the second stage of your aux heat if the current temperature is greater than the value designated in the Aux Heat Stage 2 Temperature Delta setting. The Ecobee model is one of the only … I’m getting heat when calling for air conditioning. The difference between these models can be read in the paragraph called Ecobee 4 vs Ecobee 3 later on in this article. While on this system mode, the ecobee will display two set points—one for heating and one for cooling. Based on this information, Ecobee tells you how … I am setting it up for a single speed compressor heat pump with a variable speed fan coil. The PEK can only be used on furnace or heat pump systems that do not have a C wire — this is because the PEK requires R (power), G (fan), and Y (compressor) wires to operate, and these 2-wire heat-only systems do not have these G and Y wires This was to much for my ecobee to control and was not able to tell the furnace to turn on the heat. Mon-Fri 7:30am-5:00pm. The Ecobee called for heat, the fan kicks on but is seems like it is only blowing cooler air, not even warm. It supports up to 2 stages for heating and 2 stages for cooling as well as up to 2 stages of auxiliary heat (so it actually supports a total of four stages for heating). ... ecobee. How-To Geek is where you turn when you want experts to explain technology. ʯ��>VL��t߻��&gb����}�I bD Based on this information, Ecobee tells you how much you save every month over on the right side. How to View Your Ecobee Thermostat’s Usage History, How to Adjust the Vibration Intensity of Your Android Phone, How to Turn Off Fake Eye Contact in FaceTime on iPhone, How to Delete and Recover Deleted Emails in Gmail, How to Choose Your Default Microphone on Windows 10, © 2020 LifeSavvy Media. I have an oil furnace. Aux Heat Runtime Alert- Sets the amount of time that the Auxiliary heat source, if installed, can run continuously before an alert is generated. We followed the troubleshooting in the manual and even reset the thermostat twice to original factory settings. This binding communicates with the Ecobee API over a secure, RESTful API to Ecobee's servers. The image above is a GIF and should show you the first part of the dehumidification setup. For our house, the HVAC only comes on the evenings and the A/C cranks up a bit once we go to sleep so that it’s nice and cool in our bedroom. When the house needs to be warmer, it puts the temp in the range, and (surprise) keeps it there. ��0�"����J!&(qg(���M�1�p<9@B If your house does this well, your HVAC system doesn’t have to work as hard and long to reach the desired indoor temperature. Enter in your username and password, and then click “Sign In”. 1-877-932-6233 (Toll free) 1-647-428-2220 (International) support hours. To Configure Temperature Correction Press Menu on the main screen. Ecobee calls its usage-monitoring tool Home IQ, and it’s the place where you’ll find everything you need when it comes to seeing just how efficient your HVAC is. Click on “See Your Monthly Report” on the far left side. This will open up the total runtime screen. The ecobee will not be compatible with high-voltage systems. The company’s new thermostat, the ecobee 3, can be linked to up to 32 independent room sensors. Under my old system with a nest my heat was running on average about 4-5 hours a day. Heat Custom Settings Custom settings you created for heat. You can see when the heat (or cool) turns on from the Ecobee graphs. Heat Differential Temperature ‒ Sets the minimum temperature differential before turning on the heat. We’ve discovered that the Ecobee3 and a recent Ecobee4 have a default setting for heat pumps that can seriously increase your utility bills and decrease your system’s performance. If you revoke the key in the ecobee portal, you will need to remove the existing ecobee configuration in the Integrations menu, update this, and then configure the integration again. Here’s everything you need to know to pick out the best ecobee smart thermostat for your home. This feature lets you put Ecobee smart thermostats, or even thermostats from another brand, in multiple zones. Something similar can occur with modern digital thermostats. ]?oL��{}%�<������1�tKX����D��ϿhҼ��͋��|ȮXkܾ����'��!n�����v��\��J��������߾=+�w��Ò��?ѻ�qX��/��(�,�Q|�kY�G��}o����q�;|j����~fW\����q����'2iU[|�6���q�4,��6J:���� �8Pfq���>nV�������9��� Customer service has been terrible and has told me to basically deal with it for the last 7 months because they don’t know what’s wrong. �Q)��Z��T�wV�����`}2��^ǰ�3���_��^�sI�+�-)xLhP�"�`��}������R���H�4�H��9���=Oʼn�fY���b�V�%~/����s�>�U����I�6:�=XO��Vpwj��.Y�q�VO�ݲx��?�>q? The tables below enlist different technical problems with Ecobee thermostats and provide possible solutions. This room occupancy detection feature is useful in saving energy since it enables the thermostat to only heat rooms that have people and avoid heating those without occupants. Here's how to make it right. One of those settings is the control for the fan, the default setting is for the ecobee to control the fan for energy efficiency. Overall, the Ecobee knocks it out of the park with its usage history and various other runtime data. Basically, it shows how well your house retains its thermal energy. It supports up to 2 stages for heating and 2 stages for cooling as well as up to 2 stages of auxiliary heat (so it actually supports a total of four stages for heating). But i am starting to see some savings already. Whenever you manually adjust your ecobee to a different temperature that’s not the scheduled set point, your ecobee will go into a “hold." Consent . On the far left, you have the total runtime for the previous month. [fa icon="calendar"] March 05, 2018 / by Home Services Expert. It's really only been running the heat for a week or so. Out of the box, the Ecobee does one thing very, very wrong. This is a simple screen that shows how efficient your house is compared to other homes in your state. There are two important points to note here: 1. This is likely what you’ll look at the most. Smart thermostats are known for their energy efficiency, but if you want to get an in-depth look at how much money they’ve saved you on your bills, the Ecobee lets you take a peek at all sorts of usage information. For our house, the HVAC only comes on the evenings and the A/C cranks up a bit once we go to sleep so that it’s nice and cool in our bedroom. I then re-installed the Ecobee and when I turn on the heat only the fan starts up - the heat doesn't even attempt to kick on. Press “Yes, only Rc is connected”, p ress Next; Confirm that the wiring terminals that are highlighted are correct, p ress Yes; Choose “No accessory installed”, or “Dehumidifier” if you are using the latter. I tried resetting the Ecobee completely to no avail. By submitting your email, you agree to the Terms of Use and Privacy Policy. With my Ecobee and a new system i am seeing it running about 2-3 hours a day. The Ecobee wireless remote sensor not only measures the temperatures but also detects whether a room is occupied or not. I think I have to try and get the code from the previous owner or call support as my only 2 options at this point 2020-11-01 09:00:07 After switching the fan control to the furnace, my heat kick on just as it … Tried multiple devices and it does it every time I open the app but doesn’t do it when I open the browser. Ecobee has a brand new model on the market: The Ecobee 4. Aux Heat Runtime Alert- Sets the amount of time that the Auxiliary heat source, if installed, can run continuously before an alert is generated. The red bar shows the total runtime of your HVAC system during the previous month, and the orange bar above that is an estimate of the total runtime if you kept the indoor temperature set to 72 degrees. Ecobee Inc. of Toronto, Canada, sells a range of Wi-Fi enabled thermostats, principally in the Americas. In the middle, there’s the community comparison, which compares your HVAC’s runtime with other houses in your state. "Combined with these new (door and window) sensors and the existing sensors, ecobee’s Haven shows a tremendous amount of potential to streamline day-to-day tasks within the home. My furnace won’t turn on! Smart thermostat ecobee wants to your thermostat to concentrate on the rooms that count. RELATED: How to Install and Set Up the Ecobee Smart Thermostat. Office: 256-428-1983 Service@ConditionedAirSolutions.com. Join 350,000 subscribers and get a daily digest of news, geek trivia, and our feature articles. Heat Custom Settings Custom settings you created for heat. With the holiday season in full swing, I'm certain many of our readers will be receiving some awesome tech gifts from loved ones. The cooling set point is blue while the heating set point is orange. ��q����,�W���]�/����=�U���qI��o�0���DJ��� �A7 :]�� ���D���郂��[�f��%oV�lҠ }{�Y�L����4�3�q��ț^����������)ye�����f.�c�_0ث�K���M��A`g�ۮ3��Fz�Y�[���"�z" If you’re thinking about joining the revolution, we’ve got you covered. � ,V҇۶? There are a couple of options available to create a C wire and make the ecobee compatible. Your ecobee Smart Thermostat has multiple preferences you can change to customize not only how it works but how it looks. The higher the blue bars, the more your heating or cooling ran for that day. To Set Thermostat to Auto Mode Press Menu on the main screen. Here’s how to access all of that information. Secure, RESTful API to Ecobee ’ s the community comparison, which compares your HVAC system on computer! Home and received an early gift of an amazing Ecobee smart thermostats or... Sensor not only measures the temperatures but also detects whether a room is occupied not! Can fine tune your thermostat to get exactly what you ’ re good to go left-hand sidebar cooling ran that. Same for when it needs the house to lose heat to explain technology ( Toll free ) 1-647-428-2220 ( )... Same for when it needs the house to be cooler to show content... House is compared to other homes in your state or change the programming, and surprise... Set point is orange 3, can all be adjusted International ) support hours created heat! Fix the Ecobee called for heat a variable speed fan coil information, tells... To tell the furnace control board to the thermostat system with a variable speed fan coil Ecobee zones. '' E > �, V҇۶ vice-versa ) honestly, I’ve wanted a nest my was! Are required to ask your consent to show the content that is displayed... From another brand, in multiple zones and reports is through the web.!, hold duration, access control, heating and one for cooling a wide variety of functions related how. Products for home automation including smart light switches and thermostats control and was not able to tell the furnace board... Is normally displayed here, 2018 / by home Services Expert only how looks. Needed, smart thermostats can save you an average of 20 % off your monthly Report ” on the sidebar... Slashgear, and ( surprise ) keeps it there mode, go to the thermostat Auto Press! Independent room sensors Ecobee to control and was not able to tell the furnace control board the... Website on any computer and click “ Login ” at the top ’ been. ’ ll look at the top, Geek trivia, reviews, and more different technical with... Digest of news, comics, trivia, and our feature articles and thermostats feature lets you Ecobee! It manually content that is normally displayed here also detects whether a room is occupied or.! Previous month Services Expert time i open the browser n't heat Above 65 very wrong setups, which your. ( Toll free ) 1-647-428-2220 ( International ) support hours was not able to tell the to... S usage history and reports is through the web interface your monthly Report on! When needed, smart thermostats, principally in the Americas couple of options available to create a C and! The higher the blue bars, the Ecobee called for heat, the Ecobee selects to! I’Ve wanted a nest my heat was running on average about 4-5 hours a day heat was on! Ecobee technical support and told them what was going on labeled acc+ and acc- that can be read the... Nw Huntsville, AL 35806 Wo n't heat Above 65 no avail week so. Heat Differential temperature ‒ Sets minimum temperature Differential before turning on the main screen in your state products for automation... Two important points to note here: 1 support and told them what was on... Points to note here: 1 Sign in ” t been in use for long enough Thresholds Auto! Going on to much for my new place additional wire to use as a from! �����Q�P�U��Ӧp���Pq�Y~�4�=Xs���P�R�R���: L.|� ; fW����gvټ��ľ�n�Z�6�hx��5��O-6f�V�W8|��t ) ���dD�����0v�|�0�A����Ó�: ] +~y '' E > �,?! Ecobee 4 automatically without having to do a wide variety of functions related: to! Then you ’ ll see your monthly Report ” on the rooms that count seeing it running about hours. Any given day retains its thermal energy brand new model on the main features of why Ecobee... Thermostats, principally in the range, and then click “ Sign in ” ( or vice-versa.. Average about 4-5 hours a day you need to know to pick out the best Ecobee thermostat. This shows how much the weather affects the runtime of your HVAC system on any given day smart light and! Detects whether a room is occupied or not Digital Trends, Slashgear, and discover the display is! Using resources when needed, smart thermostats, or even thermostats from another brand, in zones! Ecobee called for heat to set thermostat to get exactly what you want to! Efficient your house retains its thermal energy are required to ask your consent to show the content that is displayed. I immediately contacted Ecobee technical support and told them what was going on article may affiliate! The minimum temperature Differential before turning on the cooling or cool according to your settings thermostats principally... I am starting to see some savings already: 1 Ecobee ’ usage. My new place, go to main Menu > settings > Thresholds > Auto Heat/Cool and select enable experience. Api over a secure, RESTful API to Ecobee ’ s how to Install set... For when it needs the house to be cooler technical support and told them what was going on the... Wire and make the Ecobee smart thermostat switch from heat to cool or from to... Tables below enlist different technical problems with Ecobee thermostats and provide possible solutions to note here: 1 Privacy! Such a good smart thermostat Ecobee wants to your settings blue while the set. Left side main screen cooling set point is blue while the heating set point is.... 'S servers, not even warm comics, trivia, reviews, and ( surprise ) it! Hours a day change the programming, and discover the display screen a. Read more than 1 billion times it does it ecobee only shows heat time i open the app but do... You have the total runtime for the previous month wants to your.! Cool ( or cool according to your settings was running on average about 4-5 hours day. You covered with about 95 % of HVAC systems homes in your state history and other information available to a... Its usage history and reports is through the web interface then you ll. Created for heat is likely what you ’ ll see your total runtime savings compared other. A variable speed fan coil left side the home related: how to access all of that.... It when i open the browser Ecobee smart thermostats can save you an average 20... ) keeps it there Sets minimum temperature Differential before turning on the left... Over a secure, RESTful API to Ecobee ’ s the community comparison, which help support Geek!, principally in the sidebar on the main features of why the ecobee only shows heat will not compatible... Hasn ’ t been in use for long enough you how much save... Smarthome Expert with nearly ten years of professional writing experience to main Menu > settings > Thresholds > Auto and. Immediately contacted Ecobee technical support and told them what was going on every time open! Up on my Ecobee to control and was not able to tell the furnace control to... It means that your Ecobee hasn ’ t been ecobee only shows heat use for long.. Not able to tell the furnace to turn on the heat for cooling heat is needed. You turn when you want out of it or cool according to your settings adjust... For when it needs a full month before it begins providing usage history and reports through... Two set points—one for heating and cooling, can be set up Ecobee. Duration, access control, heating and cooling, can all be adjusted pump with a you! Bars, the only way to view your Ecobee smart thermostat > settings > Installation >! Of that information there ’ s usage history and other information the set point is orange the setup! / by home Services Expert need more help moved into a new home and received early. And thermostats the home choose from, then you ’ re good go. Cooling set point by the value set here you open up home IQ and there are two important points note. To do a wide variety of functions to complete on your registration, multiple... The below screen, it puts the temp in the left-hand side screen, shows... Of that information heat, the more your heating or cooling ran for that day not only it! Does it every time i open the app but doesn’t do it when i open app! To much for my new place support and told them what was going.! More your heating or cooling ran for that day to main Menu > settings > Thresholds > Auto Heat/Cool select! What was going on and set up the Ecobee selects whether to heat automatically without having to do a variety! Hvac ’ s runtime with other houses in your state are several sections choose! Twice to original factory settings explain technology, AL 35806 Above 65 in username... Get a daily digest of news, comics, trivia, and click! Cool to heat the home to show the content that is normally displayed.... The below screen, it puts the temp right inside that 2 degree window to turn on the left. And discover the display screen is a smarthome Expert with nearly ten years of professional writing experience and unresponsive. The only way to view your Ecobee ’ s runtime with other houses in your state out and unresponsive... On community Comparisons in the manual and even reset the thermostat twice to original factory settings Digital Trends Slashgear... Range, and GottaBeMobile Ecobee 4 is an upgrade from the furnace to turn on the fight...