There did not seem to be any such place. Returned yesterday from an awesome 14 nights at Sapphire Riviera. $100=3 hours of our vacation time=not worth it. floor with a view of the trees(636) The stairs were a challenge but doable. ... entertainment at nearby Dreams, Now and Sunscape Resorts & … Some guests were allowed the wear t shirts and jeans shorts which took away from the ambiance for me.I highly recommend Now Sapphire to everyone traveling to Riviera Maya. 8 inch top to get in. Miguel was able to put all four couples in the same building. The staff was extremely nice and the hotel was very clean. Beach was meh, so stick with the pools. Now Sapphire Riviera Cancun - All Inclusive - Riviera Cancun Complete All-Inclusive Details Unlimited-Luxury® - I am living large. We unfortunately didn't see any of the night shows put on by this energetic team so I can't comment on that but judging from their performance during the day they would have made it enjoyable. Jonathon at the Market Place was a welcome face every time we ate there and the variety of food,including a section for kids, was phenomenal! Do not underestimate the resolve of the outstanding Entertainment Team to involve you. We wish to have the privilege to welcome you again in the near future. The only negative was the push to buy into their vacation club. It's hard to believe the same few people provided so many activities. We ate there the most often, but if we were there for more than a week I would have been sick of the food. The canoe on Saturday full of fruit kabobs was a nice touch. We tipped them daily and they seemed to appreciate it by always coming back to us ( the point of the tipping!). Now Sapphire Riviera Cancun is perfectly situated within a short drive of many activities including archeological sites, ancient ruins, exciting nightlife, and more. I read many reviews before I left as this was our first trip to Mexico. Unlimited-Luxury® Elegant Suites & Rooms World-Class Spa Gourmet Dining Activities & Entertainment Now Sapphire Riviera Cancun is Food choices were ok, nothing outstanding. The resort’s team wants to thank you for allowing us to be part of your holiday vacation. The entertainment crew and staff were phenomenal! Very educated on GF! We wish to have the privilege to welcome you again in the near future. Pick up your rubbish folks. We also stayed here 2 years ago on a family vacation and I must say that the food and shows have greatly improved. These are not jetted tubes which I liked. We ate breakfast there and some lunches but only had dinner once. SEPR can assist you with building relationships with your public by utilizing strategic tools to drive performance, sales and social presence. The beach was clean, close to rooms and pool. https://www.booking.com/reviews/mx/hotel/now-sapphire-riviera-cancun.html Erica tried to convince us to participate in Zumba EVERY day without fail. We skipped the entertainment most evenings, but we could tell the staff put a lot of effort into making the performances memorable for everyone. The rooms were clean and the décor was neat. Thank you for sharing the beautiful photo of our beach.The resort’s team wants to thank you for allowing us to be part of your holiday vacation. They don't really seem to have a handle on how to make this run smoothly. 8. All the trash I saw was left by sun worshippers, not from boats.Entertainment: Constant, varied, energetic and thankfully, optional. Continue your visit to www.tripadvisor.com, The pool Entertainment was very good a lot of excitement all day and in the evening in the theatre room had good shows and they keep everything very exciting and had lot of fun activities throuh out all day and evening, Ask AbeBoldt about Now Sapphire Riviera Cancun, Ask Chris M about Now Sapphire Riviera Cancun, Ask Heidim7 about Now Sapphire Riviera Cancun, Not great for gluten free food sensitivities, Ask Michelle B about Now Sapphire Riviera Cancun, Ask Rachel C about Now Sapphire Riviera Cancun, Ask kittycattoronto about Now Sapphire Riviera Cancun, Puerto Morelos Luxury All Inclusive Resorts, Puerto Morelos All Inclusive Beach Resorts, Puerto Morelos All Inclusive Beach Hotels, Hotels near Galeria Arte Zissimo arte contemporano, Hotels near (PCM) Playa Del Carmen Airport, We compared the lowest prices from 6 websites, We compared the lowest prices from 7 websites, We compared the lowest prices from 4 websites. We are happy to hear that your family had a great time and especially that your son´s view was that it is the best holiday he has ever had that made our day! The staff in the restaurants and bars are amazing without exception. They would love to hear that their efforts are being recognized.Playa del Carmen is a great place for shopping, there are many stores where the visitors can find beautiful things.We very much appreciate your comments that help us to continue improving our facilities and services. Now Sapphire. Never saw a jelly fish and the surf was trash free. Please keep a look out for Denis in the pool bar and Marlen in the Lobby bar. Now Sapphire Riviera Cancun features five à la carte restaurants, a buffet, a grill and a café. Word of advice- If you want to eat on 5th Ave. DON'T go to the Texas Burger Co. Sapphire Entertainment, Jacksonville, Florida. Warmest regards, Olivia RodríguezSocial Media CoordinatorNow Sapphire Riviera Cancun. Book in/out was simple. Returned yesterday from an awesome 14 nights at Sapphire Riviera. We were told the concierge could help us with our gluten sensitivities but after digging in the drawer for ten minutes and not finding anything (I think there was some card we would have been given to present to the restaurants?) Our family and friends had a wonderful time at the Now Sapphire from February 26-March 4th. They're like cleaning Ninja's, you never see them but you know they have been. These guys go the extra mile and beyond.I reserve special praise for the Entertainment Team. #3 was a woman at the lobby bar ( unfortunately I did not get her name- didn't have my glasses on! ) The entertainment crew and staff were phenomenal! The food was really good at the buffet, it far exceeded our expectations. I purchased a necklace in the jewlery store ad I felt like the woman couldn't be bothered with me. The pool Entertainment was very good a lot of excitement all day and in the evening in the theatre room had good shows and they keep everything very exciting and had lot of fun activities throuh out all day and eveningMore, Dear Madam,Thank you very much for your beautiful words about our property, rooms and staff, such a feedback really makes our day.We’ll share your comments with the entire staff, especially with the Entertainment team.We hope to welcome you back soon to the Now Sapphire Riviera Cancun.Cordially yours,Olivia RodríguezSocial Media CoordinatorNow Sapphire Riviera Cancun. They seem to work pretty long hours and every moment is performed with a smile and genuine attentiveness. I have to say I was not thirsty or hungry the entire time I was on vacation. We were two families traveling with 3 sons in each family, two of them age 9, one age 10, one age11, one age 15 and one age 19. With impressive Mayan architecture and Unlimited-Luxury® privileges, Now Sapphire is the perfect vacation destination for families, couples … Now Sapphire Riviera Cancun, Puerto Morelos. The entertainment team was super enthusiastic and engaging! There’s something for everyon! The beach is soft white sand and gorgeous and there are loungers both with and without sun shade. We had a great trip- highly recommend it to everyone!!!! Seriously, it's lovely. There is a separate pool for kids which is nice for them and us.Kids club - our son was 10 and he was really too old for the explorers club even though it was suppose to be up to 12...however this didn't matter as he made friends with other kids his own age and they used the "Core Zone" to hang out - they were allowed to go for lunch and dinner on their own which was great from them - his view was that it is the best holiday he has ever had...which also made our holiday.Food - we are not fussy eaters which always helps but there was plenty of options for breakfast, lunch and dinner in the market cafe (buffet restaurant) and everything was cooked really well. Our check in was a little lengthy, but not too bad, we were greeted w/ cool towel ( no drink however!). Our … Block 7 is the furthest away from pool etc and I cannot understand how anyone can complain about it being so far to walk...it took less than 5 mins at a slow pace...what do people want...someone to personally carry them to and from the pool each day...get a life. Dear Madam,On behalf of the entire staff of Now Sapphire Riviera Cancun and myself, we would like to take this opportunity to thank you for choosing again our Resort, among all others within this destination, to enjoy your recent holidays in Cancun.It is always a great pleasure to read through notes such as yours, for they serve as an inspiration to help us in our continued commitment to maintain the high standards you have experienced with our service. What more could you want? We opted for the preferred club and we were not disappointed. We had a little issue getting rooms and logistics figured out (About an hour and a half wait for this), but overall were provided. We went to now sapphire with our family. The walk to the pool/beach from the room was so easy, a 4 minute walk. We really needed our assertiveness skills to get out of there. Our staff will be happy to read that they contributed to make your stay more enjoyable.We very much appreciate your comments that help us to continue improving our facilities and services. There were people constantly coming round to see if you want a drink with a big smile, but you could also just go up and get a drink yourself if you wanted to. For a drink, … Now Sapphire Riviera Cancun: Now, That's Entertainment - See 10,501 traveler reviews, 9,591 candid photos, and great deals for Now Sapphire Riviera Cancun at Tripadvisor. Now Sapphire Riviera Cancun: Great Trip - See 10,282 traveler reviews, 9,225 candid photos, and great deals for Now Sapphire Riviera Cancun at Tripadvisor. Freddy, Erica, Marion, Manuel, Leo, Miguel & Marco and the Explorer´s Club team.We very much appreciate your comments that help us to continue improving our facilities and services. one way and because they are now unionized there is no negotiating the price. The preferred pool seemed soulless and the Preferred Lounge was like a strange Gentlemen's Club. Plenty of happy staff to assist with beer/Mojito/towels etc. Buffet in marketplace always met everyone's needs. more. My husband, daughter , her husband and I travelled to the Now Sapphire Feb.24-March 3. Our final night was spent at the Mexican Fiesta which highlighted many regional dishes and Mexican Dancing. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Out trip to Now Sapphire was in early August 2013. The staff in the restaurants and bars are amazing without exception. We always left $2 for the maid each day and $2 each day at breakfast and Lunch and sometimes a little more for Dinner at non buffet restaurants. The beach itself is constantly cleaned and monitored. 5. more. We went down to the beach for sunrise almost every morning and found it clean and orderly. Live, Loud bands ranging from Salsa & Cuban to Rock and occasionally Prog Rock. The only place I didn't get good service and a warm reception was in the gift shop and jewlery store. Enjoy drinks, dinner and live entertainment at select … Denis and Juan from the pool bar definitely go above and beyond, as did Lemuel on the beach. Poor service in there. When we checked in, we could not get rooms together. However, as I think about what to write, I realise I am going to struggle to find anything negative to write about. We are glad to hear you liked the resort and you and your friends had a fun vacation. Any way they can make our guests stay more enjoyable is their priority. One tip is don't tip too much at the start of a night as you will be absolutely drunk before you leave as they will just come round with new drinks before you have even finished your existing drink.Entertainment Staff - well what can you say about them - they were the best we have ever come across. If you like to sleep in a little you will still get a lounger but it will likely be on the lower deck and without a sun shade. Save 90%. The check in was probably the fastest I've ever experienced. They said it would be 90 minutes but it was nearly 3 hours later that we finally got the $100 certificate (we used it save $100 on the rental car) and we left. This is such a relaxing, low key resort. The resort needs to enforce it's written policy of not allowing loungers to be saved that are not being used. The city of Rochester overlooks the gleaming expanse of Lake Ontario and offers a broad selection of attractions for visitors to enjoy. Erica tried to convince us to participate in Zumba EVERY day without fail. Freddy, Marco, Erica, Leo, Marion, and Gio will be so happy to hear they were able to assist you.Thank you once again for sharing your experience with others, and we look forward to welcoming you back to the Now Sapphire Riviera Cancun.Best regards,Olivia RodríguezSocial Media CoordinatorNow Sapphire Riviera Cancuninfo.nosrc@nowresorts.com, The resort was beautiful.Room: room was nice, I would of liked it a bit cooler, but overall it was great Bathroom: very roomy. Didn't seem worth it. I reserve special praise for the Entertainment Team. Great choices, incredibly varied and beautifully presented. In my opinion the resort is laid out very well and easy to navigate.The room was spacious and clean with no "funny" odors. Fun! In reality we tipped less than this as you just forget in the evenings sometimes. No so much. In addition there are 5 other restaurants that cater to all tastes. Now Sapphire has been awarded a 2018 Travelers’ Choice Award for being in the top 25 All-Inclusive Resorts in Mexico. Hoping to return soon! Totally committed, huge amounts of energy and time for everyone. Warmest regards, Olivia RodríguezSocial Media CoordinatorNow Sapphire Riviera Cancun. There was never any pressure from staff to tip but we did tip and we budgeted for about $15 per day. Well done to Freddy, Erica, Marion, Manuel, Leo, Miguel & Marco. I was a little worried with security and safety but I felt like home at this place. We chose not to and noticed no difference whatsoever. In addition, saying please & thank you goes even further as some of my poolside neighbours discovered. The buffet is good, lots of choices and has grill stations for omelettes, tacos, burgers etc. Dear Madam,On behalf of myself and the entire staff at our resort, we would like to take this opportunity to thank you for choosing our Resort over numerous others in the area, to enjoy your recent holidays in Cancun.We must say we are very sorry and quite surprised to hear what you experienced; this really does not reflect our standards. Ask K_B5759 about Now Sapphire Riviera Cancun, Ask DanielleM845 about Now Sapphire Riviera Cancun, Ask Mkonesny about Now Sapphire Riviera Cancun, Ask DD C about Now Sapphire Riviera Cancun, Not sure why people are complaining - it was great, Ask Colin B about Now Sapphire Riviera Cancun, Ask mrs_jky about Now Sapphire Riviera Cancun, Adults Only and Adult Friendly Resorts in Puerto Morelos, Hotels with Kitchenette in Puerto Morelos, Hotels near Galeria Arte Zissimo arte contemporano, Hotels near (PCM) Playa Del Carmen Airport, We compared the lowest prices from 8 websites, We compared the lowest prices from 9 websites, We compared the lowest prices from 10 websites, We compared the lowest prices from 12 websites, We compared the lowest prices from 4 websites. We very much appreciate your comments that help us to continue improving our facilities and services. The Market Cafe buffet seemed to be open all the time though I presume they must have closed sometime as there was a new, fresh spread 3 times a day. You may need to look around for some of the toppings , condiments etc. Your feedback will be addressed with the staff.We very much appreciate your comments that help us to continue improving our facilities and services. Everyone was just as the majority of reviews state-Fabulous!! Now Sapphire Riviera Cancun has what your discerning palate craves. We booked 3 Preferred Club beachfront rooms. The resort’s team wants to thank you for allowing us to be part of your holiday vacation. There are also several outdoor bars and lounges, and live entertainment. We really hope to welcome you again in the near future.Cordially yours,Olivia RodríguezSocial Media CoordinatorNow Sapphire Riviera Cancuninfo.nosrc@nowresorts.com. 34K likes. as they have them spread around the room. The pool is large enough that you didn't feel crowded, and we were told occupancy was at 88%. I will research this aspect more next time. It was cleaned each day and mini-bar restocked each day.Pool - big/clean and warm. I reserve special praise for the Entertainment Team. We are happy to read you enjoyed the live band at the main lobby and the service provided by the staff. Every amenity you’d expect from a AAA Four Diamond resort is included as part of Unlimited-Luxury® at Now Sapphire … The maid service was always good and our mini fridge was always restocked. Beautiful, large immaculate rooms. One of the greatest assests of Now Sapphire is the wait staff. Even if the vacation club was a good deal (which I still don't know) the way we were treated left a bad taste in my mouth towards the entire chain of resorts. we would just keep saying yes and give them 30K without understanding the program/contract in detail. 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Different restaurants, the resort around noon ) east Central Illinois ' # 1 Choice for entertainment. To continue improving our facilities and services do a great job of cleaning turn. All the staff to tip these guys!!!!!!!!!!!!... Simple negative head shake sent the few who approached away had dinner once -...